@BethesdaGear help! I placed an order on 11/22 that has not yet been shipped. It contains Xmas gifts and I see shipping deadline is 12/14. I sent customer service email on 12/6 with no response. Help!!
Hi - Sorry to hear about this. We are experiencing higher ticket volumes than normal. What is the ticket number you received when you emailed CS? I'll follow up with them -KJ
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Thanks - 13513 is the customer service ticket number. I just want to make sure we will receive the several items I ordered on 11/22 by Christmas. Thanks
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Hi there - I believe you also messaged us on Facebook. If okay, we can just work through that message to get this rectified. -KJ
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