@BethesdaGear Since I stopped getting a response from support via email and there's no number to call, can someone please tell me why my order from Sept 2nd hasn't shipped yet?
Sorry to hear about your experience. What is the ticket number you received when you emailed customer service? I'll follow up with the team -KJ
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13887 is the most recent. 11029, 5927, 3207, 1691 are all ticket numbers I have received trying to get updates on when my order would ship.
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I just chatted with our CS team, and sounds like someone followed up with you this morning. Thanks for being patient, we're seeing much higher tickets than normal -KJ
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