@TeamYouTube how can I reach customer service? I had had a problem for about a month and I can’t find out how to fix it.
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Replying to @BenDMitchell
We'd like to help. Mind sharing more info about the issue? Let us know and we'll try our best to help.
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Replying to @TeamYouTube
Thanks for the reply. On YouTube embedded videos on various websites, I can’t get the watch later function to work. When I click on the watch later icon, a couple of windows open up and then disappear right away. It works on my iPad but not my laptop using the same account
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Replying to @BenDMitchell
Have you tried clearing your browser's cache and cookies to check if that resolves the issue: https://goo.gl/AqUus4 ? Also, try using Incognito mode or a different browser to see if that makes a difference. Keep us posted.
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Replying to @TeamYouTube
OK, I use Google Chrome and its not working there so I tried Safari and its not working there either. On Safari, when I click the watch later icon, an exclamation point appears. So, neither browser works so its gotta be an account thing, correct?
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Replying to @BenDMitchell
Looks like you have a point, could you try switching accounts to see if that helps resolve the issue? Also, send some screenshots our way to investigate better. Keep us in the loop.
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OK, I switched accounts and it didn’t seem to fix it. I can send you a screenshot but they wouldn’t look different since the pop up windows just flash and then go away. Is it possible to send a video somehow? That would be the only way for you to see what’s happening.
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