Not to be too harsh on them, but the alpha related communication from Blizzard hasn't been great. They could do a hell of a lot more to actually communicate things, especially systems, with testers.
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I don't disagree, but when you choose to drive the direction of feedback, feedback (and more importantly, player behaviour) becomes less organic. There will be systems tracking what needs to be tracked in this initial burst of activity. Time later for targeted feedback.
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For me part of it is that, but part is also in how they deal with community. I really feel like the do a poor job of managing expectations & controlling the flow of information. Overwatch team tends to do it better.
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