that's roughly a market worth 5,980,000,000; that is before you consider missed appointments, patient outcomes, and customer sat.
Regarding appointment reminders, it is a QoS issue. We get about ~3 reminders prior to visit for baby's pediatrician.
-
-
was not suggesting reminders was the problem, was suggesting the "relationship" is not "managed" and using it as proxy.
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
I think QoS, to a large extent, is a function of data quality and data in a manual system is largely very poor.
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
So I wouldn't say that fixing the flow would be just about experience and not QoS.
-
Software costs money. Overbooking by 10% to cover the 10% of people who forget appointments doesn't cost money directly.
-
The hard part of the sales is convincing them that the software is better (usually more profitable) than more overbooking.
End of conversation
New conversation -
-
-
(silently reading the thread from France, and it's somewhat surrealist)
-
My last job in a hospital was writing code to, amongst other things, rescue people w/ insurance from bankruptcy.
-
back when I was young and handsome I worked on a similar system, though it was in COBOL and Tandem RTOS.
-
Quest Diagnostics (US) still uses Tandem and COBOL for their backend
-
(shakes head)....
End of conversation
New conversation -
-
-
Taking your example, I could get an appointment within 1 week with a pediatrician. No need for reminders.
-
I might have to wait for up to 3w for a "checkup" (pediatrician or otherwise) but...
-
if I need to be seen I can same day without an emergency room visit. The "reminders" I was referring to ...
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.