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News, features and analysis. For world news, follow @BBCWorld. Breaking news, follow @BBCBreaking. Latest sport news @BBCSport. Our Instagram: BBCNews

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    BBC News (UK)‏Verified account @BBCNews Sep 20

    NatWest hit by online banking problemshttps://bbc.in/2DkqNUD 

    11:41 PM - 20 Sep 2018
    • 83 Retweets
    • 72 Likes
    • Robert Graps Alessandro Pompeo Char Char princessmamieg dharani Sheree 🌸 Angela Harrison Sandy Ladd Achabala mathson samuel
    38 replies 83 retweets 72 likes
      1. Angus Mckoatup‏ @AngusMcKoatup Sep 21
        Replying to @BBCNews

        Natwest Online banking and app not working ... good job Natwest didn’t do anything crazy like recently close all your local branches!! #phew #EasyBanking

        0 replies 1 retweet 5 likes
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      1. New conversation
      2. Guy Forshaw‏ @Supersonic70s Sep 21
        Replying to @BBCNews

        Sometimes I think we should all just get back to the #70s when banking was done by humans and those lovely dot matrix printers @BBCNews

        2 replies 0 retweets 6 likes
      3. John Lancaster‏ @Lancj1 Sep 21
        Replying to @Supersonic70s @BBCNews

        I wish I could cash a cheque in Ash and Nephew off license the week before pay day, without a cheque guarantee card! I miss the 1970’s 😂

        0 replies 0 retweets 2 likes
      4. End of conversation
      1. New conversation
      2. Cyril Evans‏ @Cardicyril Sep 21
        Replying to @BBCNews

        Biggest Natwest problem is that they are closing all their rural branches! @NatWest_Help

        1 reply 1 retweet 10 likes
      3. Cyril Evans‏ @Cardicyril Sep 21
        Replying to @Cardicyril @BBCNews @NatWest_Help

        @NatWest_Help "We are what we do" what an unfortunate slogan given the lack of support in rural communities!!

        1 reply 0 retweets 1 like
      4. NatWest‏Verified account @NatWest_Help Sep 21
        Replying to @Cardicyril @BBCNews

        Hi Cyril, I am sorry to hear you have been affected by a branch closure. Do you know you can use the Post Office for your banking? https://personal.natwest.com/personal/ways-to-bank/post-office.html … CJ

        1 reply 1 retweet 0 likes
      5. Cyril Evans‏ @Cardicyril Sep 21
        Replying to @NatWest_Help @BBCNews

        OK in theory - but did you realise that rural Post Offices are disappearing? Also where a mobile bank service is provided their location and opening times isn't advertised to existing account holders.

        1 reply 0 retweets 1 like
      6. NatWest‏Verified account @NatWest_Help Sep 21
        Replying to @Cardicyril

        Thanks Cyril, you can find them here https://personal.natwest.com/personal/ways-to-bank/mobile-branch.html … . JL

        1 reply 0 retweets 0 likes
      7. Cyril Evans‏ @Cardicyril Sep 21
        Replying to @NatWest_Help

        Thank you - half an hour once a week

        1 reply 0 retweets 0 likes
      8. NatWest‏Verified account @NatWest_Help Sep 21
        Replying to @Cardicyril

        Thanks, let me know if I can help with anything else. WI

        0 replies 0 retweets 0 likes
      9. End of conversation
      1. New conversation
      2. Mischa Butler‏ @mischab62 Sep 21
        Replying to @BBCNews

        Calm down everyone. It will get fixed. No one has died. Think back to when you didn’t have a lovely little app on your phone and how you managed. I am with Natwestand yes it’s frustrating but it will get sorted and I will do my online stuff later.

        1 reply 0 retweets 6 likes
      3. T‏ @AudiTT76 Sep 21
        Replying to @mischab62 @BBCNews

        It's OK if your local branch hasn't been closed down.

        0 replies 0 retweets 1 like
      4. End of conversation
      1. Are you sure that's right?‏ @pstoa2001 Sep 21
        Replying to @BBCNews

        #rbs #natwest well told you so, you abandoned rbs customers closing branches, oh use internet!. Not ready, not secure, not reliable. Branches not bullshit. Rethink now reopen!.

        0 replies 0 retweets 2 likes
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      2. Luke Parker‏ @MCIcedGem Sep 20
        Replying to @BBCNews

        Useless ! Trying to move money around to pay bills after payday and nothing is live. Cheers again @NatWest_Help that may be a customer you've just lost here

        1 reply 0 retweets 2 likes
      3. 1 more reply
      1. hw‏ @evrythngsnthng Sep 21
        Replying to @BBCNews

        hacked. lame security. my crypto currency payment channels are working fine and always do.

        0 replies 0 retweets 1 like
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      1. @MEL.TOFFEE &FUDGE‏ @3d2e78519eb042d Sep 21
        Replying to @BBCNews

        Why always on a FRIDAY! 😠😠😠😠😠😠

        0 replies 0 retweets 1 like
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      1. Traci & Alan‏ @TraciLewis14 Sep 20
        Replying to @BBCNews

        Natwest is a banking problem

        0 replies 0 retweets 1 like
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      1. New conversation
      2. Elegantly disheveled‏ @xhannawoox Sep 21
        Replying to @BBCNews

        what doesnt help is they've closed tons of branches. my towns branch & 2 neighbouring branches have closed so you dont even have the option to pop in instead!!

        1 reply 0 retweets 1 like
      3. 1 more reply

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