British Airways confirm to passenger they are "experiencing a global system outage"http://bbc.in/2s6wZoM
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Passengers report big queues and disruption at Heathrow Terminal 5, BA's main London terminal. Picture @TimReidCE http://bbc.in/2s6wZoM pic.twitter.com/ym7tTx0pDd
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British Airways cancels all flights from Heathrow and Gatwick before 6pm today due to "major IT system failure" http://bbc.in/2s77La0
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Heathrow airport confirms cancellations for
@British_Airways flights due to a worldwide IT system issue http://bbc.in/2r8RqV4 pic.twitter.com/ch8pM52zMg
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Laying off their UK IT staff and outsourcing to India was never going to end well. As usual profits come first so apologies mean nothing
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Racist. Why do you think UK IT workers are superior?
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Racist, ha ha. Indian outsourcing companies have no knowledge of BA legacy systems so when something goes wrong they can't easily fix it
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An apology for bad service from
@British_Airways when it's a daily occurrence surely it's just normal service? -
We're sorry to hear you've had such an experience, Steven. Have you already contacted our Customer Relations team? ^L
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I did. I just had my email read back to me, picking fault at my points. Nothing was investigated because "we get lots of complaints".
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What have you done
@PaulONeill29? -
Hahaha! First thing that sprang to my mind too!!
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@British_Airways are working hard to resolve the problempic.twitter.com/UABLBfrEBg - 1 more reply
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Have you tried turning it in and off again?
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Perhaps you meant off and on again...
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