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BBCBreaking's profile
BBC Breaking News
BBC Breaking News
BBC Breaking News
Verified account
@BBCBreaking

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BBC Breaking NewsVerified account

@BBCBreaking

Breaking news alerts and updates from the BBC. For news, features, analysis follow @BBCWorld (international) or @BBCNews (UK). Latest sport news @BBCSport.

London, UK
bbc.co.uk/news
Joined April 2007

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    BBC Breaking News‏Verified account @BBCBreaking 17 Dec 2015

    Energy firm Npower is ordered to pay £26m to customers for bill and complaint-handling failings, by regulator Ofgem http://bbc.in/1T5nOMR 

    11:19 PM - 17 Dec 2015
    • 208 Retweets
    • 195 Likes
    • usaila jahangir Zack Raja johnmichael Mattie Toner Omar Hoxton asiamaroc Success Potato char MJ's English
    42 replies 208 retweets 195 likes
      1. Weston‏ @22c227d8d0274de 18 Dec 2015
        Replying to @BBCBreaking

        @BBCBreaking doubt the customers who spend time sorting out the bills not produced and raising complaints will see any of the £26m....

        0 replies 3 retweets 3 likes
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      1. CJ‏ @JonesTheSteam72 17 Dec 2015
        Replying to @BBCBreaking

        @BBCBreaking Can't be worse than Scottish Power though, truly inept management and computer systems resulting in woeful customer service

        0 replies 1 retweet 3 likes
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      1. £50billion Folly‏ @HEW02 17 Dec 2015
        Replying to @BBCBreaking

        @BBCBreaking Good, I wouldn't let them run a cake stall, bloody awful.

        0 replies 0 retweets 4 likes
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      1. Gazd007 #NHSLove #OurNHS‏ @MrGazd007 17 Dec 2015
        Replying to @BBCBreaking

        @BBCBreaking Energy bills up next year then to pay off that £26m.

        0 replies 0 retweets 3 likes
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      1. its_just_banter_ffs‏ @DougieHornsby 17 Dec 2015
        Replying to @BBCBreaking

        @BBCBreaking now sort out the rest of them like EDF SSE and British Gas they are all the same

        0 replies 0 retweets 2 likes
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      1. New conversation
      2. Kelvin Mupungu‏ @mtkelvin 17 Dec 2015
        Replying to @BBCBreaking

        @BBCBreaking Don't know someone doesn't investigate @ScottishPower .Nightmarish customer service

        1 reply 1 retweet 2 likes
      3. ScottishPower‏Verified account @SP_EnergyPeople 18 Dec 2015
        Replying to @mtkelvin

        @mtkelvin @BBCBreaking Hi Kelvin, please let us know if there's anything we can help you with. Thank you, NT

        2 replies 0 retweets 0 likes
      4. Kelvin Mupungu‏ @mtkelvin 18 Dec 2015
        Replying to @SP_EnergyPeople

        @SP_EnergyPeople @BBCBreaking Then bills are all estimates,no Meter readers ever visit.Meters appear faulty as well but no investigation

        4 replies 0 retweets 0 likes
      5. Rosemary Kaye‏ @RosemaryKaye1 18 Dec 2015
        Replying to @mtkelvin

        @mtkelvin @SP_EnergyPeople @BBCBreaking I totally agree. My meter IS read (by them) regularly but I still get estimated bills. Nightmare.

        1 reply 1 retweet 0 likes
      6. Brows and Beauty‏ @BrowsandBeauty 18 Dec 2015
        Replying to @RosemaryKaye1

        @RosemaryKaye1 @mtkelvin @SP_EnergyPeople @BBCBreaking same as @BritishGas I have a black mark on my credit because of estimated bills

        2 replies 0 retweets 0 likes
      7. Rosemary Kaye‏ @RosemaryKaye1 18 Dec 2015
        Replying to @BrowsandBeauty

        @BrowsandBeauty @mtkelvin @SP_EnergyPeople @BBCBreaking @BritishGas That is one of my many worries - feel I have no control whatsoever.

        1 reply 0 retweets 0 likes
      8. Brows and Beauty‏ @BrowsandBeauty 18 Dec 2015
        Replying to @RosemaryKaye1

        @RosemaryKaye1 @mtkelvin @SP_EnergyPeople @BBCBreaking @BritishGas nightmare. They ignored my readings and hit me with a £300 bill!

        5 replies 0 retweets 0 likes
      9. Rosemary Kaye‏ @RosemaryKaye1 18 Dec 2015
        Replying to @BrowsandBeauty

        @BrowsandBeauty @mtkelvin @SP_EnergyPeople @BBCBreaking @BritishGas & as we all know,calling them means explaining the whole thing yet AGAIN

        1 reply 0 retweets 0 likes
      10. 5 more replies
      1. New conversation
      2. John D‏ @johndiablo68 18 Dec 2015
        Replying to @ahmdabdallah010

        @ahmdabdallah010 @BBCBreaking pretty damn stupid god then if he thinks killing innocent people and children is forgiveable.

        1 reply 0 retweets 2 likes
      3. Tweet unavailable
      4. John D‏ @johndiablo68 18 Dec 2015
        Replying to @ahmdabdallah010

        @ahmdabdallah010 @BBCBreaking Believe in what u like but dont preach on about it. All religion is medieval rubbish for controlling people.

        0 replies 0 retweets 0 likes
      5. End of conversation
      1. RobboTheRed‏ @Robbothered1 17 Dec 2015
        Replying to @BBCBreaking

        @BBCBreaking Why am i not surprised by this news.

        0 replies 0 retweets 1 like
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      1. sara downing‏ @sarafaye_d 17 Dec 2015
        Replying to @BBCBreaking

        @BBCBreaking Good news, they are completely inept & lack customer service skills!

        0 replies 0 retweets 1 like
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      1. New conversation
      2. Eleanor‏ @EleanorFurness 18 Dec 2015
        Replying to @BBCBreaking

        @BBCBreaking @MelDavidsonn

        1 reply 0 retweets 1 like
      3. 1 more reply

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