@TeamYouTube Some of my subs are telling me that they're not being notified when I start streaming, even if they've pressed the bell button. This has happened quite a lot. Please explain why this is happening and fix it if possible. Some are missing my streams because of it.
https://www.youtube.com/watch?v=ArJ4KY0xWXA … - This is one of the streams it occurred on. https://www.youtube.com/channel/UCYdQ502ZR6G7rlOpq1vIhsQ … - This is the channel of the guy who most recently told me about this problem happening to him on that stream. Screenshots attached are from chat. I asked him if he had clicked bell.pic.twitter.com/H3Of0igKa7
-
-
Thanks for all the info. Have you reached out to our Creator Support team yet: https://goo.gl/BxLi8H ? They can dive into this further with you.
-
Not yet, do I need to do this too or can this be investigated through Twitter?
- 2 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.