@TeamYouTube why is it not showing the thumbnail on the YouTube app when the YT content creator studio app is showing the thumbnail in its app
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Replying to @AustinAwesome7
That's odd! Have you tried checking it using a different device? Also, mind sharing screenshots for us to look into it. Keep us posted.
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Replying to @TeamYouTube
I just checked another device it’s also doing same thing
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Replying to @AustinAwesome7
Thanks for the info. Can you try re-uploading the thumbnail to see if it makes the difference? Keep us posted.
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Replying to @TeamYouTube
so I tried that and the thumbnails seem to be working on the desktop mode and content creator studio and not working on the mobile one regardless of how many times I re upload the thumbnail and I checked on my friends phone and it does the same thing so I’m assuming it’s a glitch
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Replying to @AustinAwesome7
That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
1 reply 0 retweets 1 like
I sent the feedback report just now also thanks for helpin with the issue
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