In part: because the people who want to save a ton of money using it, also don't want to contribute anything to the codebase. But that's just a guess.
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I'm pointing out that instead of contributing styles, you chose to make fun of it on Twitter. Then you follow up with a general observation that OS isn't as polished as commercial products. To my mind, you've perfectly explained the cause behind the observed effect.
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And what’s your proposed solution? That if everyone spent a little more time writing open source the UX would improve? I don’t believe that to be true
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Are you suggesting that open source software has an inherent side-effect of bad UX? I doubt it. The project simply doesn't have the resources to give UX as much time and effort as Slack does. If companies donated development time, it would.
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Yes, that’s exactly what I’m proposing. Open source is a wonderful hammer. Not every problem is a nail.
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It's only a hammer if your perspective is that OS is a resource to take from, and not to give to. There is no physical limitation on UX work being donated to an OS project: you can make it a multi-tool or CHOOSE not to.
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That’s not true at all; you’re making really bad assumptions. It’s a systemic problem that causes OSS to have a bad UX. Design by committee is inferior for a reason.
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My only assumption is that you find it a lot easier to tweet generalized criticisms of complex systems, than filing pull-requests.
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What you’re missing is that more pull requests won’t solve the problem
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