Interesting, detailed case study on British Gas' use of social media as a customer service channel https://lnkd.in/exg3KiK
@crowdsurfing Thanks for sharing :) Glad you found it interesting!
You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more
@crowdsurfing Thanks for sharing :) Glad you found it interesting!