@SocialBro signed up for the basic plan and was told i reached my limit before starting to use it. please refund my money & cancel sub. thx
@daveying99 Hi David, sorry for the hassle! Can you please DM me the email linked to your account?
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@SocialBro first.last@gmail.com -
@daveying99 Sorry, but I can't find your email in our Pro users' data base. Please make sure your account is associated with it. -
@SocialBro i might have stopped the recurring subscription right after -
@daveying99 We can't refund you if we can't find your account :-S -
@SocialBro do you charge people right after they start or at the end of the month. the email i gave yours my acct email. ask a colleague? -
@daveying99 Just a question: did you pay with Paypal or directly with credit card? thx -
@daveying99 I'll check this and send you an email.
End of conversation
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@SocialBro btw the s/w is too complex to understand over 2 weeks & you’re not helping yourself w/ ultimatum to upgrade or close acct. -
@daveying99 Thanks for your feedback, David. I'll email you asap!
End of conversation
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