@SocialBro Longtime user of Chrome app. Can't login, and reset password link doesn't work. Can you help me?
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Replying to @kimberlyratliff
@kimberlyratliff Hi Kimberly, do you see any error message?1 reply 0 retweets 0 likes -
Replying to @AudienseCo
@SocialBro When I try to reset password in Chrome app, I get this error "Error trying to send you the password reminder."2 replies 0 retweets 0 likes -
Replying to @kimberlyratliff
@kimberlyratliff Please let me know if you see any error in the Console. Thanks and sorry for the hassle. 2/23 replies 0 retweets 0 likes -
Replying to @AudienseCo
@SocialBro That's kind of ridiculous, email fields should not be case sensitive.1 reply 0 retweets 0 likes -
Replying to @kimberlyratliff
@kimberlyratliff It's weird, Kimberly. The email address in SocialBro is not case sensitive. Could you access the app?1 reply 0 retweets 0 likes -
Replying to @AudienseCo
@SocialBro Sorry, scratch that. When I entered email case sensitive, it sent PW reset email. I reset PW. Now still cannot access app.2 replies 0 retweets 0 likes
@kimberlyratliff Ok, when you get the error please right-click and select 'Inspect element', then 'Console' 1/2
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