@SocialBro Longtime user of Chrome app. Can't login, and reset password link doesn't work. Can you help me?
@kimberlyratliff Please let me know if you see any error in the Console. Thanks and sorry for the hassle. 2/2
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@SocialBro Yes, in the Console it says Failed to load resource https://aws.socialbro.com/api14/pwrecovery …Thanks. Twitter will use this to make your timeline better. UndoUndo
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@SocialBro I think I found the problem. I was entering "my.email@gmail.com," whereas your system wants "My.Email@gmail.com" capitalized.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@SocialBro That's kind of ridiculous, email fields should not be case sensitive. -
@kimberlyratliff It's weird, Kimberly. The email address in SocialBro is not case sensitive. Could you access the app? -
@SocialBro Sorry, scratch that. When I entered email case sensitive, it sent PW reset email. I reset PW. Now still cannot access app. -
@kimberlyratliff Ok, when you get the error please right-click and select 'Inspect element', then 'Console' 1/2
End of conversation
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