Great description of engineering & ways of dealing with risk. HT @Atul_Gawande cc @2020sciencehttps://twitter.com/atul_gawande/status/594539703292006400 …
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LT: One of my early professional experiences was a major recall. Not my product line but I learned a ton about how people deal with risk.
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@Atul_Gawande@Gladwell BTW-the doc was trying to fix the problem, too! Funny how the word "hack" has contradictory generational meaning
Thanks. Twitter will use this to make your timeline better. UndoUndo
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