@TeamYouTube Comments on my channel are all messed up. It says 16 comments "held for review" but when the tab is clicked there are hundreds of comments old and new. I can't approve, delete or do anything else. Only reply. Help?https://www.youtube.com/user/AtticFoil
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Replying to @AtticFoil
We'd like to take a look at this further – mind sharing a screenshot of what you see on your end? Also, you can approve, delete or review comments from Studio > Comments. More about moderating your comments here: https://yt.be/help/1neY Let us know how it goes!
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Replying to @TeamYouTube
Now it's doing something different. It says 23 comments "held for review" but there are only 6 new comments showing.
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Replying to @AtticFoil
Thanks for the response–a screenshot would really help us in investigating this, meanwhile you can try clearing the cache and cookies of your device/app and make sure that your app is updated. Also, is this happening on all devices?
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Replying to @TeamYouTube
Here is an example. I replied and now they still show up in the held for review section. It says I have 23 comments held for review before these last two replies. After these replies now there are hundreds from years ago. Also, I cannot filter by date anymore.pic.twitter.com/i2Dd7rxrTR
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Replying to @AtticFoil
Strange – we'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue!
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I have done exactly this at least 3 times over the last couple months with no reply or results.
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