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@AskPlayStation

Official PlayStation Support for English, Spanish, and Portuguese for the Americas. Contact us between the hours of 8AM - 7PM PDT for help!

Joined May 2010

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  1. Pinned Tweet

    You should never share your login details with anyone. If you need assistance with your account on the PlayStation Network, our official PlayStation support channels are the place to visit to contact our authorized account specialists.

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  2. Everything you need to know about PS5 Backward Compatibility:

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  3. You should never share your login details with anyone. If you need assistance with your account on the PlayStation Network, our official PlayStation support channels are the place to visit to contact our authorized account specialists.

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  4. Sep 7

    The DualSense wireless controller for the PS5 console offers immersive haptic feedback and adaptive triggers in supported games, as well as a built-in microphone! You can learn more about the DualSense in our guide:

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  5. Sep 7

    Capture screenshots and videos of your gameplay with the DualSense wireless controller's create button. Share them with other players on PlayStation Network, or on select social media apps:

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  6. Sep 6

    Find out how to set up your PS5 console for the first time, update the system software and connect to PlayStation Network:

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  7. Sep 6

    The PlayStation 5 console has been designed with several features and functions to support accessibility needs:

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  8. Sep 5

    PS5 and PS4 players can Share Play together. Use Share Play to let a friend a watch your gameplay, or even pass controllers virtually so they can try the game out. Learn more about Share Play here

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  9. Sep 5

    Find out how to upgrade eligible PS4 game on a disc, or a digital PS4 game, to the digital PS5 version of the game on your PS5 console:

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  10. Sep 4

    Learn how to download your PlayStation Store purchases on your PS5 console:

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  11. Sep 4

    Find out how to enable & adjust HDR on your PlayStation 5 console if you have an HDR TV:

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  12. Sep 3

    If you’re a PS Plus subscriber, both your console and cloud storage will sync to the most recent data of your PS5 Games. You can find more about enabling PS Plus Cloud Storage for PS5 & PS4 consoles here:

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  13. Sep 2

    Copying games from USB extended storage is faster from than redownloading them. It's also faster than reinstalling them from the disc if the game on USB extended storage has add-ons or has been updated:

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  14. Sep 2

    Take on special in-game challenges in supported PS5 games.

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  15. Sep 1

    Everything you need to know about PS5 Backward Compatibility:

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  16. Sep 1

    You should never share your login details with anyone. If you need assistance with your account on the PlayStation Network, our official PlayStation support channels are the place to visit to contact our authorized account specialists.

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  17. Players on PS5 console can give other players positive accolades to encourage or congratulate other contenders on a multiplayer match well played. The accolades you've received will be displayed in your profile.

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  18. The DualSense wireless controller for the PS5 console offers immersive haptic feedback and adaptive triggers in supported games, as well as a built-in microphone! You can learn more about the DualSense in our guide:

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  19. The media remote lets you power on your PlayStation 5 console and navigate its menus, media and apps without a wireless controller:

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  20. The PlayStation 5 console has been designed with several features and functions to support accessibility needs:

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  21. PS5 and PS4 players can Share Play together. Use Share Play to let a friend a watch your gameplay, or even pass controllers virtually so they can try the game out. Learn more about Share Play here

    Undo

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