Capital OneVerified account

@AskCapitalOne

We're the official Capital One Customer Service Twitter team and we're here to help! See important below...

McLean, Virginia
Joined June 2010

Tweets

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  1. Pinned Tweet

    We have programs available to help customers who may be experiencing financial hardship as a result of the federal government shutdown. Please contact us if you have any questions.

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  2. Retweeted
    14 Nov 2018

    Want to take this moment to thank and representative CV for the amazing customer service they rendered. Unlike the 2 over the phone reps from last night, gave actual solutions and/or tips on what my options were to resolve my issue.

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  3. Retweeted
    14 Nov 2018

    your customer service is outstanding. Thank you!

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  4. Retweeted
    13 Nov 2018
    Replying to

    Didn't need to. As usual you guys are on it and it's already up, thanks!

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  5. We're thinking of the people and the communities impacted by the wildfires in California. Should you need assistance, please don't hesitate to contact us:

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  6. Retweeted
    25 Oct 2018

    has the best customer service hands down of any CC company.

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  7. Retweeted
    22 Oct 2018
    Replying to

    Thank you v.much, to the BEST bank out there!

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  8. Let us know when you have done so please. ^DH

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  9. Retweeted
    15 Oct 2018
    Replying to

    That was so easy, thank you !

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  10. We're thinking of the people and the communities impacted by . Should you need assistance, please don't hesitate to contact us. As a reminder, branch and ATM availability are at the bottom of the Capital One App or online:

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  11. Retweeted
    2 Oct 2018

    Can I just quickly say, you guys by far have the best customer service. Never a bad moment with your team.

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  12. We're thinking of everyone preparing for . Should you need assistance after the storm, please don't hesitate to contact us. As a reminder, branch and ATM availability are at the bottom of the Capital One App or online:

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  13. 4 Sep 2018

    Louisiana parishes of Orleans, Jefferson, St. Bernard, St. Tammany and Washington will close early today at 2 PM.

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  14. 4 Sep 2018

    Most of our branches in the greater New Orleans area will be closing today at 2 PM due to the storm.

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  15. 4 Sep 2018

    Download your transaction details to help with your budgeting needs

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  16. 3 Sep 2018

    So, you’ve been using your card a lot lately. Check out your transaction details here:

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  17. 1 Sep 2018

    Got some feedback for the app? We’d love to hear from you! Open the app and click on your profile pic then Feedback

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  18. Got some charges you don't recognize? Give us a buzz at 1-800-227-4825 so that we can stay on the ball for you!

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  19. Has your card seen better days and needs a shiny new makeover? Request a Replacement online at

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  20. MISSING: credit card. Need help? Report your card lost online at

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