Blockchain Support

@AskBlockchain

Official account for 's support team. Need help? Ask us. Check out for even more resources.

support.blockchain.com
Geregistreerd in februari 2017
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  1. Vastgemaakte Tweet
    12 apr.

    The only Twitter profiles Blockchain uses to communicate with users are: & We caution users against engaging with any other Twitter profiles claiming to represent our team. As always, you can reach out for support here:

    22 antwoorden 53 retweets 91 vind-ik-leuks
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  2. 28 jun.

    ’s move to is now complete! Be sure to bookmark to log into your wallet going forward. For any site issues persisting after the migration, please reach out to us here:

    8 retweets 11 vind-ik-leuks
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  3. 28 jun.

    Our migration period is still in progress. If users are experiencing any issues that persist once the migration is complete, don't hesitate to reach out:

    4 retweets 7 vind-ik-leuks
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  4. 28 jun.

    ’s migration to has now started. We do not anticipate downtime, but we’ll keep you updated throughout the process. Questions? Check out this post:

    12 antwoorden 33 retweets 67 vind-ik-leuks
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  5. 24 jun.

    Find out everything you need to know before our upcoming move to

    6 retweets 6 vind-ik-leuks
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  6. 19 jun.

    If you lose your 2FA device or access to your verified email, this article explains the 2FA Reset process step-by-step -->

    1 antwoord 2 retweets 4 vind-ik-leuks
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  7. 19 jun.

    Later this month, we’ll be streamlining where you can find all of our products by consolidating them under our one and only domain

    2 retweets 2 vind-ik-leuks
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  8. 15 jun.

    Your Blockchain wallet supports , , and . Learn about each of these cryptocurrencies here:

    1 antwoord 6 vind-ik-leuks
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  9. 12 jun.

    Catch up with us in our latest update: bug resolution, buying bitcoin, & the latest phishing scam:

    19 antwoorden 26 retweets 58 vind-ik-leuks
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  10. 31 mei

    Screenshots of the issue or error message can be incredibly helpful to us - just be sure to attach them to your support request in JPEG or PNG format!

    4 vind-ik-leuks
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  11. 20 mei

    Feedback, positive or otherwise, is always welcome! Along with sharing here, users can also ensure their feedback reaches our team by using this form:

    We've been with for many many years. Reason? They've always followed best security practices, didn't expect us to just trust them blindly and given us all the info and advice needed to verify what they're doing. Job well done
    4 antwoorden 2 vind-ik-leuks
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  12. 18 mei

    Did you miss our monthly update for April? In it we talk watch-only scams, explain private keys, & more ->

    2 retweets 4 vind-ik-leuks
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  13. 17 mei

    Step 1: Sign up for your new Blockchain wallet Step 2: Back that wallet up! Before adding any funds to your new wallet, a crucial next step is to make a wallet backup. Get the details on the backup process here:

    2 antwoorden 5 retweets 7 vind-ik-leuks
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  14. 7 mei

    Questions about watch-only scams, importing watch-only addresses, & private keys made waves throughout last month - we shed light on these topics in our first Support Team Monthly Update!

    3 antwoorden 1 retweet 5 vind-ik-leuks
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  15. 6 mei

    At this time, we've disabled our integration that allows users in India to buy bitcoin for necessary maintenance. We do not have an estimated resolution time but will provide status updates as they're available. We apologize for the inconvenience.

    2 antwoorden 1 retweet 5 vind-ik-leuks
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  16. 30 apr.

    6 tips to optimize your experience, so you've got more time to plan your trip to the moon:

    2 retweets 5 vind-ik-leuks
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  17. 27 apr.

    And we're back! Our scheduled maintenance has completed and you can now access your wallet as normal. Thank you for your patience.

    7 antwoorden 5 retweets 12 vind-ik-leuks
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  18. 27 apr.

    Our wallet is temporarily unavailable for scheduled maintenance but will be back shortly. We'll keep you updated here and at . Thank you for your patience!

    1 antwoord 1 retweet 3 vind-ik-leuks
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  19. 24 apr.

    Be sure to double check your wallet login URL to stay clear of sites! The only way to log in on web is:

    5 retweets 9 vind-ik-leuks
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  20. 19 apr.

    for users -> our post warning about watch-only scams is packed with important tips & helpful advice:

    2 antwoorden 2 retweets 7 vind-ik-leuks
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  21. 17 apr.

    Always create & secure your own wallet - NEVER use any wallet someone else created or had access to, even if you changed your password.

    4 antwoorden 5 retweets 17 vind-ik-leuks
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