they are legally obliged to serve you £££ https://www.flightdelays.co.uk/flight-delay-compensation …
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it's more complicated than that cause it's not their responsibility but the responsibility of
@BLQairport -
what's their responsibility on the other hand is how appallingly we have been treated. Even Ryan air did better
End of conversation
New conversation -
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Hello, please check your private messages as I've just sent you one. Regards, Gonçalo
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