Apptentive

@Apptentive

Customer Experience Powered by Sentiment | Apptentive's solution measures shifts in sentiment from customer experience to win back consumers and activate fans.

Seattle, WA
Vrijeme pridruživanja: ožujak 2011.

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  1. prije 2 sata

    Voice of the Customer expectations have changed, and the opportunity to learn from your customers before taking action is bigger than ever—if you have the right technology in place.

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  2. prije 4 sata

    Join us for our one-hour live webinar on Wednesday, February 12th at 10 a.m. PT to learn how to manage brand reputation through mobile channels.

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  3. 1. velj

    Register for our upcoming webinar on February 12th. Even if you can't make it live, we encourage you to register anyways because we'll be sending out the recording afterward.

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  4. proslijedio/la je Tweet
    31. sij

    Great event yesterday at the - thanks to our partners & and the speakers for such lively content. Susan Azari Oliver O'Neill Paul Wright amongst other. Best bloody cream tea I’ve had in ages!

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  5. proslijedio/la je Tweet
    31. sij

    Yesterday we partnered with and to host an afternoon tea at The Ritz London with some great sessions covering the hottest 2020 trends, and of course - luxurious tea time!

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  6. 31. sij

    Customer Experience → Customer Emotion → Customer Sentiment. Here’s how to measure them separately and together.

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  7. proslijedio/la je Tweet
    30. sij

    The Two Most Impactful 2020 Product Management Trends:

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  8. proslijedio/la je Tweet
    30. sij

    This piece for was fun to write because it's a "scary" topic made manageable. If you focus on customer sentiment, this post is full of tips on how to leverage "emotion data" to enhance your existing strategy—without the sky falling.

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  9. 30. sij

    Learn mobile brand reputation management strategies in our upcoming webinar on Feb. 12th. Reserve your seat today!

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  10. 30. sij

    Capturing emotion is the latest trend in Voice of the Customer technology to help big brands go beyond traditional sentiment channels. Are you ready?

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  11. 30. sij

    While we could chat top tools & all day, we believe organizational changes will have the largest impact on this industry in 2020. If you’re looking for to follow, these are the two to watch this year.

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  12. 30. sij
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  13. proslijedio/la je Tweet
    27. sij

    How Customer Emotion Impacts Customer Sentiment by

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  14. 28. sij

    The role of is changing faster than ever. Find out why today.

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  15. proslijedio/la je Tweet
    24. sij

    Have you found yourself using the terms "Customer Sentiment" and "Customer Emotion" interchangeably? Don't. They're very different, but related. Here's How Customer Emotion Impacts Customer Sentiment:

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  16. proslijedio/la je Tweet
    24. sij

    How Customer Emotion Impacts Customer Sentiment by

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  17. 24. sij

    Customer Experience → Customer Emotion → Customer Sentiment. Here’s how to measure them separately and together.

    Poništi
  18. proslijedio/la je Tweet
    15. sij

    Most Brands Hear from Less Than 1% of Their Customers —you might be basing your decisions on the opinions of a vocal minority says via

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  19. proslijedio/la je Tweet
    21. sij

    Google's decision to sunset cookies by '22 highlights the importance of companies' ability to mine their own 1st party data, and with emotion rising to the forefront of CX transformation, Apptentive can provide a bridge to new mark…

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  20. proslijedio/la je Tweet
    23. sij

    “You’d be amazed how many companies don’t listen to their customers.” - Ross Perot via

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