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Apple Support
@AppleSupport
We’re here to provide tips, tricks and helpful information when you need it most. We’re available every day to answer your questions, from 5am-8pm Pacific.
Cupertino, CAapple.co/GetHelpJoined June 2015
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Apple Support
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🛍 Browse a participating website 💳 Use Apple Pay to purchase 📦 Track your order in Apple Wallet Here’s how to use Order Tracking: apple.co/3PdLJQs
How to track orders in Apple Wallet. iPhone shows the Apple Wallet app with a banner showing an order out for delivery.
Step 1: To find your orders in the Wallet app, tap the Orders button in the top-right corner of the screen.
Step 2: Tap an order to see more detail. Orders include purchases made with Apple Pay online or in apps from participating merchants.
Step 3: Scroll the order detail page for more info.
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Personalize your AirPods settings to listen your way. Click your AirPods in the sidebar of System Settings on your Mac.
Customize your AirPods on Mac. Mac shows System Settings with the user’s AirPods Pro selected in the sidebar. Settings available to customize are Noise Control, Call Controls, Spatial Audio, and other AirPods Pro features.
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Travel planning. Group projects. Or whatever you want to talk about. Here’s how to share your screen on a FaceTime call.
How to share your screen on a FaceTime call. iPad is shown with a FaceTime call in progress with the user sharing a webpage on their screen. FaceTime and some FaceTime features might not be available in all countries or regions.
Step 1: On a FaceTime call, tap the Share Content button.
Step 2: Tap Share My Screen.
Step 3: Now, open any app, document, or webpage you want to share on the call.
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🎮 Control 🗣 Command 🪐 Space To use emoji on your Mac, press the Globe key or use this simple keyboard shortcut.
To use emoji on your Mac, press the Globe key on your keyboard, or use the keyboard shortcut Control-Command-Space to open the Character Viewer. Calendar is open to a new event titled “Dog party” with a disco ball emoji.
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Switch apps the easy way. On your Mac or iPad with a keyboard connected, hold down Command and press Tab to choose an open app.
To switch between open apps, hold Command and press Tab on your keyboard.
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Happy Pride! Celebrate with a new Apple Watch face. 🤎🏳️‍🌈🖤🏳️‍⚧️🙌 To get the new Pride face, update your Apple Watch and iPhone. Here’s how to change faces: apple.co/3C4GA5o
Add the Pride watch face. Three Apple Watch screens show the Pride watch faces from this year and the previous two years. This year’s face sits in the middle with a design of colorful shapes that appear to circulate into the watch display drawing colors from multiple pride flags. The Pride watch face is not available in all countries or regions.
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Try this tip to get a great low-angle photo or video. Turn your iPhone upside down to get close to the ground when you take a photo or video. The Camera app automatically saves it right side up.
Take photos from a new angle. iPhone is shown upside down with the Camera app open taking a low-angle photo of a young child in a bright red shirt. The shutter is at the top of the screen because the iPhone is inverted, but the images are automatically saved right side up.
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Some vistas are too big for a regular photo. 🏞️ On iPhone 14 Pro, you can take detailed panoramas by tapping 2x or 3x above the shutter to zoom in.
Take panoramic photos with iPhone 14 Pro. Camera app is open with Pano mode selected, ready to take a panorama of a rocky beach at sunset. Buttons above the shutter let you select the zoom level: .5x, 1x, 2x, and 3x.
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If you are blind or have low vision, you can get live descriptions of the scenes and people around you with Image Descriptions in Magnifier. Here’s how it works with VoiceOver turned on. #AppleAccessibility Learn more: apple.co/3pJmYRv
How to get live image descriptions in Magnifier on iPhone. Magnifier is in Detection Mode, describing the image in the viewfinder as "a blue jacket on a hanger." Detection Mode in Magnifier should not be used for navigation or in situations where you could be harmed or injured.
Step 1: To use this feature with VoiceOver turned on, open Magnifier on your iPhone and triple-tap the screen with four fingers to enter Detection Mode.
Step 2: Select Image Descriptions, the third item in the list.
Step 3: Point your iPhone rear camera at nearby objects to hear a description. When you're finished, select End in the top-left corner.
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If you’re blind or have low vision and use VoiceOver on your Apple devices, you can use it on Apple TV as well. Hold down the Siri button on your Apple TV remote and say, “Turn on VoiceOver.” Learn about the accessibility features on Apple TV: apple.co/3M5cvY1
To use VoiceOver on Apple TV, hold down the Siri button on your remote and say, “Turn on VoiceOver.” Siri is not available in all regions.
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If you’re a nonspeaking person or have difficulty speaking to Siri, you can type your requests instead. Here’s how. #AppleAccessibility
How to turn on Type to Siri on iPhone. The keyboard is shown on iPhone, with a Type to Siri field appearing just above the keyboard.
Step 1: In your Accessibility settings, tap Siri.
Step 2: Tap the switch to turn on Type to Siri.
Step 3: Now you can activate Siri, then use the keyboard to make a request. Siri not available in all countries or regions.
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When you add Live Captions (Beta) to your Accessibility Shortcut on your iPhone, you can easily turn it on for a real-time transcription of spoken audio and quickly turn it off when you’re finished. Here’s how. #AppleAccessibility
Add Live Captions to your Accessibility Shortcut. iPhone is shown with a Messages conversation, including an audio message. Live Captions are turned on, and the caption reads: The goose is in the garden again. Live Captions are in Beta, and are available in English for the U.S. and Canada, on iPhone 11 and later, and iPad with A12 Bionic and later.
Step 1: To add Live Captions to Accessibility Shortcut, first open Settings and tap Accessibility. Then scroll all the way to the bottom and tap Accessibility Shortcut.
Step 2: Tap Live Captions in the list to add it.
Step 3: Triple-click the side button to turn Live Captions on or off. The captions start automatically when your iPhone plays audio.
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FaceTime. Voice messages. Home videos. If it’s easier for you to follow spoken audio with real-time transcriptions, you can turn on Live Captions (Beta) on your iPhone and iPad. Here’s how. #AppleAccessibility
How to turn on Live Captions (Beta). A flower shop owner is holding iPad Pro in their shop. Live Captions are in Beta, and available in English for the U.S. and Canada, on iPhone 11 and later, and iPad with A12 Bionic and later.
Step 1: In Settings, go to Accessibility and tap Live Captions (Beta).
Step 2: Tap to turn on Live Captions. Live Captions (Beta) start automatically when audio plays.
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