@AmazonHelp I can’t access my account because someone has changed the phone number on there and I can’t receive the code you’re sending (the password is ok). I tried the password reset by email which sent a code but straight back to sending it to the telephone after entering.
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Please select the option "I don't have access to my two-step verification phone number" and options to contact us via phone will be provided. -Shealee
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You're very welcome! Please let us know if you ever have any other questions or concerns! -Shealee
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