My daughter, 14, got together £200 to buy a secondhand iPhone on @eBay. Bid accepted and she paid. Next thing, the seller refuses to accept that the money has been sent (sometimes there's a delay in it appearing) and sends my daughter multiple accusatory messages...
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eBay are normally pretty good as resolving these issues in my own experience. I hope she’s ok. There are some vile people out there hiding behind profiles 