Allowing 4 different accounts from the same email makes you complicit to this abuse @muzmatch . A quick look through your customer profiles shows many fake accounts using the same photos as well. Shame on you #catfish #abuse #verificationhttps://twitter.com/aak1880/status/1261629042941362177 …
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Irrespective of this - this is something we take extremely seriously and thankfully many such accounts are swiftly detected and removed. But there is always more for us to do.
Then dispute that information with the police who confirmed this with one of your employees. They linked the accounts through the email.
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We cannot discuss an open case such as this. Once an email address or indeed phone number is blocked, it CANNOT be used to re register on muzmatch. Period. This is precisely why we secure accounts with a phone number to help reduce those who aim to set up multiple accounts.
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I’m not arguing with companies that put profit before people’s safety. I told you take your concern to the police if your believe they have given incorrect information.
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