If they don’t respond soon, taking them to court is the plan.
No, going to court after only one chance would not be treating that as the last resort. Complaints department with YouTube, a letter from her lawyer, going to mediation, these are all steps between YouTube screwing up and going to court. There are almost certainly other steps too
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A last resort is a method used after exhausting all other methods, not just the last method used. That’s how. It implies a method you don’t want to use if you don’t have to. It is how people should treat the time and expense and implied violence of going to court.
End of conversation
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