Amazon Help

@AmazonHelp

We answer Amazon support questions in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe / Nederlands / Polski / Čeština / Svenska

amazon.com/helpJoined October 2009

77 Following

479.1K Followers

Amazon Help’s Tweets

Amazon Help

@AmazonHelp

Replying to

@AmazonHelp

When it comes to payment methods on the account, you can see how to set a default card here: amzn.to/3Ji2Ei3. If one isn't set, then any card on the account is considered authorized for use and can be billed for a subscription in the event one fails. (2/2) -Dustin

Amazon Help

@AmazonHelp

16h

@99unidentified We're sorry about the unpleasant experience you had with regarding the KYC. Please visit the link here: amzn.to/3Hx9MWt, for better understanding regardng the same. -Pooja

Replying to

This section will allow for you to see each individual file, picture or video, and determine it's size manually if it's needed. We hope this helps, and is what you're looking for to determine the size. (2/2) -Dustin

Replying to

Para efetuar a compra do livro físico, pedimos que clique em "1 Novo a partir..." (Está abaixo da opção "Capa Comum"), na sequência selecione a opção "Adicionar ao carrinho". Assim, o item vai para o seu carrinho de compras e a mesma pode ser realizada. -Thábata.

Replying to

Seu banco está em melhor posição para ajudar com dúvidas sobre sua fatura e essas alterações. (2/2) -Ika

Replying to

Pour plus de détails sur les calculs de livraison veuillez visiter le lien suivant : amzn.to/3XzfXyx. (2/2) -Ika

Replying to

N'ayant pas accès à votre compte Amazon depuis Twitter, nous vous prions de contacter le transporteur via le lien communiqué. Ce dernier sera le mieux placé pour vous assister. 2/2. -Omar

Replying to

يتحمل العملاء مسؤولية أي رسوم جمركية أو ضرائب إضافية وما إلى ذلك. يمكنك معرفة المزيد هنا: amzn.to/3WYznMH؟ref_=help_search_1-2&nodeId=G26L6NHEDGERVR8W&qid=1672685829266&sr=1 -2. (2/2) -Ika

Amazon Help

@AmazonHelp

Dec 24, 2022

@RajShworld We are sorry to know that your order was cancelled. However, orders once cancelled, can't be reinstated. Please place a new order with available estimates. We are sure your order will be delivered without any hassle.(1/2) -Lakshman

105

Replying to

Bu durumda siparişinin son durumunu inceleyip, yardımcı olabilmemiz adına bu bağlantı amzn.to/3BXFSr2 üzerinden bize ulaşmanı rica ediyoruz. Alternatif olarak ana sayfamızda bulunan "Müşteri Hizmetleri" sekmesi üzerinden de bizimle iletişime geçebilirsin. (2/2) -Dilan

Amazon Help

@AmazonHelp

Dec 10, 2022

@risapapa322Amazonです。ご投稿を拝見させていただきました✨ これからも迅速なサービスをご提供できるよう、努めてまいります。今後ともAmazonをよろしくお願いいたします🙇‍♀️森元

Replying to

Ahora bien, en este caso puedes comunicarte con el transportista por medio el siguiente enlace: amzn.to/3VVsBXv, así puedes generar un reporte y verificar las opciones disponibles para el nuevo intento de entrega.(2/2) - Pamela.

Replying to

Thanks for clarifying. We're unable to access accounts on social media due account security. When you have a moment, please reach out to us here: amzn.to/UKContactUS, we'd like to look further into this along with you. -Renee

Replying to

Permettez-nous de vérifier ceci de plus près pour vous et de vous fournir une assistance supplémentaire, en nous contactant directement depuis le lien suivant : amzn.to/CAContactUs. (2/2) -Ika

Replying to

هل تم الطلب قبل الساعة 12 ظهرا؟ - ياسمين

Replying to

O prazo para que você possa resgatar o valor do cashback é de 90 dias. O prazo acontece porque é necessário aguardar que o produto seja entregue a você e tenha dado tudo certo com o pedido. - Verifique se todos os produtos comprados eram elegíveis para a promoção. -Mi [3/3]

Replying to

Selecione o pedido, o motivo do contato e clique em "Preciso de mais ajuda". Na tela seguinte, sugerimos que opte por atendimento via "Chat". 2/2 Dúvidas, estamos à disposição! -Thábata.

Replying to

Could you let us know the exact resolution offered by our support team for further assistance? -Naser

Replying to

Hi there. We have yet to receive your details. Please provide them here so we can look in to this: amzn.to/3N6Fo6e. -Sarah

Replying to

You can find a list of supported devices here: amzn.to/3gdkmGQ. (2/2) -Ika

Replying to

You can find a list of supported devices here: amzn.to/3yNvEbj. (2/2) -Ika

Replying to

You can find a list of supported devices here: amzn.to/3S9u3Dw. (2/2) Ika

Replying to

listed as, such as "Release-Date Delivery" or "Two-Day Delivery": amzn.to/CAYourOrders? Can you please also tell us which game you've ordered? We're standing by. (2/2) -Rose

Replying to

Something else,をお選びいただき、 "I need more help.の選択をお願いします。次にチャットボックスに『カスタマーサービス』と入力していただけますでしょうか。担当者にて対応を行わせていただきます。(2/2) -Ika

Amazon Help

@AmazonHelp

Oct 6, 2022

@AnujG36749141 We're sorry to know about the recurring issue with your recent orders. We'll be sure to make a note of your experience and share it with the relevant team for review. We will take the necessary corrective actions to avoid any such instances in the future. -Kesha

195

Amazon Help

@AmazonHelp

Oct 3, 2022

@vini19091989 Sorry to know about the trouble. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, kindly contact the manufacturer to avail the warranty. -Mohammed

186

156

Replying to

「I do not have an Amazon account but need assistance.」をご選択ください。当サイトの番号は「Did you know?」の欄に記載されております。電話での対応とはなりますがご連絡をいただければ、リアルタイムで詳しくお調べいたします。(2/2) -Ika

Replying to

يمكن تجنب هذا التأخير في المستقبل باستخدام رصيد بطاقة هدايا أمازون لدفع ثمن العناصر المطلوبة. بهذه الطريقة، سيتم الخصم من بطاقتك في وقت شراء بطاقة هدايا أمازون. الرجاء إخبارنا إذا كان بإمكاننا المساعدة في أي شيء آخر! (2/2) -Ika

Replying to

The full details about furniture returns are listed here: amzn.to/3f9xOLb, if needed. Withing he first 30 days we'll gladly handle everything we can for eligible items, past that it's the manufacturer. We hope you're able to get in contact with them soon. (2/2) -Dustin

Amazon Help

@AmazonHelp

Sep 5, 2022

@ipawanmiahra We're sorry for the inconvenience you've experienced with the refund. Could you confirm, if you have connected with our support team? If yes, help us with the information shared or resolution offered by our support team. -Mahesh (1/2)

210

Replying to

Sentimos muito pelo inconveniente! Nesse link você encontra algumas soluções para os problemas mais comuns: amzn.to/3q8r9Dd. Se ainda assim você precisar de ajuda, entre em contato conosco por aqui: amzn.to/3GQigoa -Itala

Replying to

返金や交換につきましては、こちらをご参照いただけますと幸いでございます。 amzn.to/NAReturns こちらから交換手続きを行われた場合には、同様のパッケージで届きますこと、何卒ご容赦ください。　(2/2) -Ika

Replying to

Veuillez nous tenir au courant de l'état de votre colis. Nous voulons nous assurer qu'il arrive, et nous restons à votre disposition pour toute demande (2/2) -Ika

Amazon Help

@AmazonHelp

Aug 8, 2022

We've received your Direct Message, but are unable to reply as you're not following our profile. -Odalisa

159

Replying to

続けての投稿を失礼いたします。お問い合わせのリンクへの接続後はドロップダウンメニューより、"My password isn't working"をお選び下さい。また、その他にご不明な点などございましたら、お知らせ下さい。(2/2) -Ika

Replying to

Por meio do desse canal, não temos acesso ao seu pedido. Para podermos auxiliar, pedimos para nos chamar aqui: amazon.com.br/faleconosco. Selecione o pedido, o motivo do contato, clique em "Preciso de mais ajuda", na tela seguinte escolha a opção de atendimento. 2/2 -Thábata.

Replying to

Ah não! Certamente não gostamos de ouvir dos inconvenientes com a sua entrega! Sem revelar informações confidenciais nas mídias sociais, você poderia nos dizer a qual loja da Amazon (.com, .uk, .ca, etc.) sua conta está associada? Estamos aqui para ajudar! (2/2) -Ika

Replying to

Aqui pelas redes não temos acesso aos dados da conta e históricos de pedidos, por isso sugerimos que nos contate pelo link a seguir, por lá você receberá todo o nosso suporte! Acesse: amzn.to/3q5McWc -Rafa

Replying to

Ao clicar no link será direcionado para uma página onde deve fazer o login em sua conta. Abaixo da mensagem em amarelo você deve selecionar "Relacionado a um pedido". Na aba "Conte-nos mais" você deve selecionar "Onde está meu pedido" .. 1/2

Replying to

Vous pouvez découvrir comment recycler tous les types d'emballages d'Amazon sur: amzn.to/3j4HvdV , et nos efforts d'emballages durables sur amzn.to/39eB856 . (2/2) -Ika

sustainability.aboutamazon.com

Improving Our Packaging

Amazon customers want right-sized, recyclable packaging that minimizes waste and ensures damage-free delivery. We work to reinvent and simplify our sustainable packaging options using a science-based...