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AmazonHelp's profile
Amazon Help
Amazon Help
Amazon Help
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@AmazonHelp

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Amazon HelpVerified account

@AmazonHelp

We answer Amazon support questions in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe / Nederlands / Polski / Čeština / Svenska

amazon.com/help
Joined October 2009

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
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    United Kingdom 86444 Vodafone, Orange, 3, O2
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    1. megantho_  🇬🇧 🇪🇺 🇮🇪‏ @247sylvia 14 Nov 2020
      Replying to @_chrisjones_ @primevideosport

      I can find it, but it’s “temporarily unavailable”... given up

      2 replies 0 retweets 70 likes
    2. Chris Jones‏ @_chrisjones_ 14 Nov 2020
      Replying to @247sylvia @primevideosport

      My guess is that it's because I signed up while I was living in ROI, even though my registered address is now in the UK. I'm on with webchat but they don't seem to have a clue what I'm even talking about. I sent them a link to the Amazon tweet above...

      7 replies 0 retweets 229 likes
    3. Amazon Help‏Verified account @AmazonHelp 14 Nov 2020
      Replying to @_chrisjones_

      Please keep us posted on the outcome of your call with us. We'd like to ensure this is taken care of. ^TK

      2 replies 0 retweets 65 likes
    4. Chris Jones‏ @_chrisjones_ 14 Nov 2020
      Replying to @AmazonHelp

      Hi there, I've just received this. Makes no sense. Can you please help, I'm getting nowhere.pic.twitter.com/I06Vexz1Ps

      2 replies 2 retweets 127 likes
    5. Amazon Help‏Verified account @AmazonHelp 14 Nov 2020
      Replying to @_chrisjones_

      Thanks for keeping us in the loop. When you spoke with us regarding this matter, what was advised? ^CO

      1 reply 0 retweets 37 likes
    6. Chris Jones‏ @_chrisjones_ 14 Nov 2020
      Replying to @AmazonHelp

      Nothing beyond this.

      2 replies 0 retweets 148 likes
    7. Amazon Help‏Verified account @AmazonHelp 14 Nov 2020
      Replying to @_chrisjones_

      Hi. Just to clarify, have they gone through these steps with you? This is a list of supported devices and instructions about how to watch can be found here: https://amzn.to/38MEcTx . ^RS

      3 replies 0 retweets 36 likes
    8. Chris Jones‏ @_chrisjones_ 14 Nov 2020
      Replying to @AmazonHelp

      No they haven't. I just need someone to look at my account and tell me if I'm considered to be a UK customer or not. If so, why isn't the rugby available under live events on Prime? If not, can this be changed as I'm now resident in the UK?

      9 replies 5 retweets 310 likes
    9. Amazon Help‏Verified account @AmazonHelp 14 Nov 2020
      Replying to @_chrisjones_

      Autumn Nations Cup coverage is available to Prime Video customers based in UK only. Prime Video doesn't support streaming content through Virtual Private Network (VPN) or proxy connections. Are you using either of these? ^RS

      6 replies 8 retweets 126 likes
    10. Chris Jones‏ @_chrisjones_ 14 Nov 2020
      Replying to @AmazonHelp

      No.

      11 replies 2 retweets 309 likes
      Amazon Help‏Verified account @AmazonHelp 14 Nov 2020
      Replying to @_chrisjones_

      Thank you for that information. We apologize but upon reviewing your location you're in Northern Ireland. Rugby Autumn Nations Cup coverage is exclusively available to Prime members based in the UK. We don't have the rights to other territories. ^RS

      8:48 AM - 14 Nov 2020
      • 3,131 Retweets
      • 20,029 Likes
      • what James ✨ Yeeticles xxnyxx incognito danny mcClanahan ♡ Edna ♡ John Hetfield Gracchus
      1,730 replies 3,131 retweets 20,029 likes
        1. New conversation
        2. Chris Jones‏ @_chrisjones_ 14 Nov 2020
          Replying to @AmazonHelp

          Northern Ireland is part of the UK.

          125 replies 86 retweets 2,884 likes
        3. Alan in Belfast‏ @alaninbelfast 14 Nov 2020
          Replying to @_chrisjones_ @AmazonHelp

          See Wikipedia for further details :)pic.twitter.com/gU7yoHscMQ

          3 replies 0 retweets 26 likes
        4. Show replies
        1. New conversation
        2.  😷Stephanie “Mask Up, Get Vaccinated” Krutsick 💉‏ @skrutsick 14 Nov 2020
          Replying to @AmazonHelp

          pic.twitter.com/AynIP32oRB

          2 replies 0 retweets 213 likes
        3.  😷Stephanie “Mask Up, Get Vaccinated” Krutsick 💉‏ @skrutsick 14 Nov 2020
          Replying to @skrutsick @AmazonHelp @_chrisjones_

          I’m an American living 5,119 miles from Ballyclare and even I know how wrong this answer is.

          7 replies 1 retweet 191 likes
        4. Show replies
        1. New conversation
        2. Doug‏ @KaiserDoug 14 Nov 2020
          Replying to @AmazonHelp @_chrisjones_

          One Ireland 🇮🇪pic.twitter.com/iQyPwBfwTf

          1 reply 0 retweets 289 likes
        3. Creatrix Karie‏ @CreatrixKarie 15 Nov 2020
          Replying to @KaiserDoug @AmazonHelp @_chrisjones_

          We'll sing a song A soldier's song! With cheering rousing chorus! 🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪

          0 replies 0 retweets 2 likes
        4. End of conversation
        1. New conversation
        2. éilís‏ @eilisnifhear 14 Nov 2020
          Replying to @AmazonHelp @_chrisjones_

          Amazon said Up the RA 🇮🇪🇮🇪🇮🇪

          3 replies 29 retweets 1,006 likes
        3. John Lip-Sync Redwood MEP‏ @NotJohnRedwood 14 Nov 2020
          Replying to @eilisnifhear @piciniscoceltic and

          I had a feeling “our day will come” but I didn’t think it was going to be delivered by Amazon!

          1 reply 6 retweets 155 likes
        4. Show replies
        1. New conversation
        2. AIIan‏ @ACaomhanach 14 Nov 2020
          Replying to @AmazonHelp @_chrisjones_

          Oh my god.pic.twitter.com/WXi2Yf6NNT

          1 reply 2 retweets 307 likes
        3. Show replies

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