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AmazonHelp's profile
Amazon Help
Amazon Help
Amazon Help
Verified account
@AmazonHelp

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Amazon HelpVerified account

@AmazonHelp

We answer Amazon support questions in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe / Nederlands / Polski / Čeština / Svenska

amazon.com/help
Joined October 2009

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    1. Amazon Help‏Verified account @AmazonHelp 1 May 2019
      Replying to @tempusfugitive

      Are you able to use a different browser? Clearing your cache and cookies may help as well.^MA

      1 reply 0 retweets 0 likes
    2. Michael Latham‏ @tempusfugitive 1 May 2019
      Replying to @AmazonHelp

      Thank you have been useless.

      1 reply 0 retweets 0 likes
    3. Amazon Help‏Verified account @AmazonHelp 1 May 2019
      Replying to @tempusfugitive

      Have you tried the steps that my colleague ^MA provided you with? ^CY

      1 reply 0 retweets 0 likes
    4. Michael Latham‏ @tempusfugitive 1 May 2019
      Replying to @AmazonHelp

      All next you will ask me to reboot my router. You have been useless. A lot of early Amazon customers like me come from tech. Forget I asked for your help. Going a different route.

      1 reply 0 retweets 0 likes
    5. Amazon Help‏Verified account @AmazonHelp 1 May 2019
      Replying to @tempusfugitive

      We would like an opportunity to assist. Can you please confirm if you were using the 'Message Us' option, rather than the chat option (https://amzn.to/2ZObn24 )? ^TD

      2 replies 0 retweets 0 likes
    6. Michael Latham‏ @tempusfugitive 1 May 2019
      Replying to @AmazonHelp

      The old interface is gone. There is no message us anymore. Just this.pic.twitter.com/RWWUHJnO6m

      1 reply 0 retweets 0 likes
    7. Amazon Help‏Verified account @AmazonHelp 1 May 2019
      Replying to @tempusfugitive

      Apologies, have you clicked the link sent by ^TD? If so, what options can you see there? ^JJ

      2 replies 0 retweets 0 likes
    8. Michael Latham‏ @tempusfugitive 1 May 2019
      Replying to @AmazonHelp

      Note is says you can start a new chat. How? Not possible. The chat window has no control features. Even tried key chat words like end chat. It's just me floating in chat stuck by a very bad customer rep on purpose.

      1 reply 0 retweets 0 likes
    9. Amazon Help‏Verified account @AmazonHelp 1 May 2019
      Replying to @tempusfugitive

      Apologies Michael. Have you tried reaching out via our call service? This will allow us to look your concerns further. Keep us posted. Thank you. ^TP

      2 replies 0 retweets 0 likes
    10. Michael Latham‏ @tempusfugitive 1 May 2019
      Replying to @AmazonHelp

      Siddhesh | Customer Service Please stay connected while I transfer this chat to concern team. S11:58 PM GETTING SOMEONE ELSE TO HELP WITH THIS. Note the time I have wasted. Now chat is dead for all future issues. Great redesign job here. You need an end chat button!

      1 reply 0 retweets 0 likes
      Amazon Help‏Verified account @AmazonHelp 1 May 2019
      Replying to @tempusfugitive

      Apologies again for the poor experience. Please let us know if you've any further issues after your call. ^TS

      1:23 AM - 1 May 2019
      0 replies 0 retweets 0 likes

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