Hey @AirFranceUS on 5/5 you emailed to say I could get a refund for tickets for a March trip to Paris after my flights were canceled. I requested it that day. It’s nearly 3 weeks later - where is the $? Not in my account that’s for sure. Have held for hours. No humans to talk to.
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Hello
@AmandaBecker, thank you for reaching out to us. Please DM us your booking reference and the name of the passenger so we can assist you accordingly. We await your reply via DM.
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@AmandaBecker, we would like to inform you that we have replied to your DM, please refer to your inbox for more details. Also, we kindly ask that you continue contacting us via DM to avoid confusion. Thank you.Thanks. Twitter will use this to make your timeline better. UndoUndo
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