#GoldmanSachs earnings transcript notes strategic shift towards "client utilization" with investment in CX - first mentions of #CX can be traced back to 2018 - track the trend: https://bit.ly/2De2rJW pic.twitter.com/PXQaGq0QNl
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#GoldmanSachs earnings transcript notes strategic shift towards "client utilization" with investment in CX - first mentions of #CX can be traced back to 2018 - track the trend: https://bit.ly/2De2rJW pic.twitter.com/PXQaGq0QNl