Allister Heath@AllisterHeathBritish Airways to drop 'ladies and gentlemen' announcements in drive to promote 'diversity'telegraph.co.ukBritish Airways to drop 'ladies and gentlemen' announcements in drive to promote 'diversity'Carrier to move to neutral greetings 'to ensure that all our customers feel welcome when travelling with us'9:20 PM · Oct 9, 202159 Reposts144 Quotes103 Likes13 Bookmarks