Hi @AmazonHelp. Come home for Christmas to two parents worried they've been scammed over an email change. Calling customer service no use...
were told it was being handed to an investigation team, but that was nearly a week ago
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The account specialist team communicate via email. Check the email's spam/junk folders for correspondence. ^NC
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have 100% checked the spam etc, no email. It's now been nearly a week since they spoke to the call centre...
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