Hi @AmazonHelp. Come home for Christmas to two parents worried they've been scammed over an email change. Calling customer service no use...
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Sorry, we're unable to DM. Info on identifying if an e-mail was sent directly from Amazon here: http://amzn.to/2hcG8Xa . ^LI
Emails fulfill all these criteria (including actual order details and legitimate links) but respond to non-existent actions.
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...For orders which hadn't been complained about.
Kiitos. Käytämme tätä aikajanasi parantamiseen. KumoaKumoa
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Are they able to sign into their account using the original e-mail address & password? What info was given when calling? ^JM
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Not able to log in, says account can't be found. On call, they gave order numbers and billing address to validate.
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