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Alex Johnson
@AlexH_Johnson
Whistling while I work (in the fintech content mines). Read / Subscribe 👇
Bozeman, MTbit.ly/3RYMegdJoined May 2009

Alex Johnson’s Tweets

I wonder if USAA is quietly very happy that Wells Fargo exists so that they can take all the “big banks are screwing over the little guy” heat. If Wells wasn’t constantly stepping on rakes, it feels like USAA would be a bigger story.
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Big banks don't usually get below satisfactory grades on their CRA exams. When they do, they never have them for more than one testing cycle... until now. @USAA received a "needs to improve" rating twice in a row, both driven by consumer violations. americanbanker.com/news/auto-lend
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3) No fintech-focused VCs participated in Sika's rounds. All the investors were either generalists or healthcare-focused VCs. (One exception - Plaid's co-founders participated. Well done !) Fintech-focused VCs NEED to get involved in money-adjacent areas like this.
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2) As a Black woman, overcame crazy odds to raise money from VCs. She did it by leaning into what makes her different (she has an MD and MBA from Stanford and knows healthcare backwards and forwards) and hiring a team to complement her strengths.
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1) is solving an important problem. In 2020, $4.2 billion in healthcare benefits went unused. Sika is building a BNPL-like service for connecting employees with HSA/FSA dollars with merchants where they can spend them. Reducing breakage in healthcare benefits is 🙌
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When I was playing Pickleball in my 11th grade lifetime sports class I didn’t foresee it becoming the fastest growing sport in the U.S. but here we are.
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36.5 MILLION people played Pickleball in 2022. That's equivalent to ~15% of adult Americans, or roughly the population of California. A new franchise just launched to meet this demand:
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The idea of being able to fire your bank with the push of a button is the animating impulse behind everything the CFPB is doing on 1033. It's important to keep that end goal in mind when thinking about what the final rule looks like and what the effects will be.
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The @CFPB is developing a rule that will give people more control of their personal financial data and allow them to more easily fire a bank that isn't serving them well. reuters.com/markets/us/us-
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New : 9 feelings that banks have about 2023: 1) Net interest income 😁 2) Lending 🫤 3) The economy 🫠 4) Hanging on to deposits 😬 5) Wealth management 🤫 6) Tech spending 🤑 7) Crypto 🤬 8) BaaS 🙋‍♀️ 9) Fintech partnerships & acquisitions 🫡
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"though, of course, new matters will arise and existing matters will develop over time." NEW MATTERS WILL ARISE! Or not! Or not! You don't have to break the law or lose track of your customers' money. You can just be a regular bank! eat your heart out.
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OMFG Wells Fargo gets into huge legal trouble so often that it has started talking about it as a category of regular operational expense in its earnings. Here's the CFO explaining how operating losses due to legal problems were down $2.3 billion between September and December.
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I'm reading through basically all of the big bank earnings transcripts as part of the research I'm doing for tomorrow's essay and I gotta say ... thank god for Mike Mayo. Dude is a gem. He asks smart, no-nonsense questions and clearly annoys the CEOs.
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A common courtesy - if you request a meeting with someone, try to accommodate their schedule, give them available times in their timezone, and set up the calendar invite rather than asking or expecting them to do it. I'm surprised how often folks don't do this.
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A little bit of color commentary here. There has been some tension between Bank of America and EWS (the company operating Zelle) over potential changes to fraud liability within the Zelle network. I'd imagine this won't exactly ease that tension.
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Customers are reporting issues with their Bank of America and Zelle accounts. Here's what we know. n.pr/3iOfmu2
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Interesting how a premium feature in Twitter is the ability to slow down the speed that your tweets are published to give you the chance to undo a mistake ... and yet in payments, we consider this delay a bug not a feature & we can't wait to push people to real-time payments.
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Advice for fintech infrastructure companies ... If you want to book a lot of sales and have customers that will relentlessly push you to improve your product, sell to fintech startups. If you want to make a profit, sell to banks and legacy tech vendors. Trust me on this.
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I'll be so so curious to see if this works. Non-media companies very rarely have the stomach to stick with independent media brands. That said, Snacks has been an amazing success story for Robinhood, and it's not like their core business is going great.
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Exclusive: Robinhood is launching an independent media brand called Sherwood that will be led by veteran tech editor and media entrepreneur Joshua Topolsky. trib.al/VecCNvE
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Do not give these people more money.
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EXCLUSIVE: 3AC founders Zhu and Davies pitch to raise $25 million for new crypto exchange theblock.co/post/202589/3a
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