How long has the video upload been stuck? Video processing shouldn't take longer than a few hours at most (and may be longer for higher res formats). You can try these troubleshooting tips for video uploads: https://yt.be/help/x21i . Hope that helps.
@TeamYouTube I've uploaded a 4k music video and it's stuck on 360p and has been like this for hours, please DM me.
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That doesn't answer the question. I have a video fully uploaded from a 4k source, and the video is only allowing 360p viewings.
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