Hey Alban! Our YouTube Premium and purchases support team will be able to help you with any issues related to refunds/purchases. You can get in touch with them here: https://goo.gl/C2p95u . Hope this gets resolved.
@TeamYouTube hi there. How can I get a refund for my order
Order details:YTR.4M83-W27L-RF8U-Y4YN
Thank you.
Impossible to find answers on the email or app.
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