@TeamYouTube Why isn’t my premium benefits like background play not working.
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Replying to @AkDuke_
That doesn't seem right. Just to confirm, are you logged in with the right account? Also, try quitting the app, restarting the device and relaunching it. Let us know if that does the trick.
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Replying to @TeamYouTube
Yup, I’ve tried reinstalling the app. I’m on an iPhone if that helps for any info, and below I’ll list some screenshots of my YouTube account and the subscription confirmation. I’ve tried relaunching the app and restarting my phone as well.pic.twitter.com/XY1CHkKxBl
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Replying to @AkDuke_ @TeamYouTube
I’ve also tried un-subscribing and re-purchasing a membership. , still doesn’t work.
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Replying to @AkDuke_
Thanks for the info. We recommend you get in touch with our YouTube Premium purchase support team who can help you with this: https://yt.be/help/purchases . Hope this gets resolved.
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