@TeamYouTube
Hi, please could you tell me if there's a problem with YouTube on Freesat. I can't access it through OnDemand on my Humax Freesat box. The box/wi-fi are working perfectly, have rebooted several times, still not working
Any advice will be much appreciated, thank you
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Replying to @Against_3G
Hi there – to clarify, are you talking about the YT app on your Freesat box? If you are, have you tried any troubleshooting steps like reinstalling the app? If you are talking about something else, let us know!
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Replying to @TeamYouTube
Hi, thank you for taking the time to reply. YouTube is accessed via the On Demand feature on my Freesat box, and, unfortunately, I don't know anything about how to reinstall the app, it was already installed on the Freesat box I've rebooted it several times now, still not working
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Replying to @Against_3G
Are you getting an error message? Check if your internet connection is stable, it might be caused by bandwidth issues. Let us know if that helps.
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Replying to @TeamYouTube
Thank you. No, there isn't an error message, just the YT arrow and logo filling the screen. I can access YT on my laptop so I think the wi-fi is okay. Just checked again, still the same....
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Replying to @Against_3G
There may be limitations to access YouTube on your Humax, but you can check with them on how to get the app updated to the latest version. You can reach out to them here:https://uk.humaxdigital.com/support/
2 replies 0 retweets 0 likes
Thank you...... will have a look.
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