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Conversation

Wow

won't let me access my account or withdraw my BTC. I've been emailing them for weeks but no response. This is unacceptable.

3:08 AM · Oct 30, 2017

Replying to

and

to be fair: they said "Let me get back to you" 9 days ago. I've emailed them twice since then and no response.

3

7

Replying to

@sonyasupposedly

and

@sonyaellenmann

Thank you!

Emil O W Kirkegaard

@KirkegaardEmil

Replying to

and

If you can send to some other exchange, that would work. I can exchange for you if necessary.

Replying to

and

Try Kraken or Gemini.

Replying to

and

Nooo!! If you keep bitcoin in an account at an exchange then THEY OWN THEM, not you. Always keep BTC in your own local wallet.

1

1

@aubrey_falconer

Replying to

and

What happened - 2factor lockout? I use both Coinbase and Kraken heavily, but have gravitated towards the latter for better support.