In general it is a good practice, but there's some people who will overreact.
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not good or bad. Futile.
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It's irrelevant because if they're communicating in an angry tone it's most likely they're not listening to anything you're saying anyway.
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Not everyone is wired the same way, and emotional responses are just as valid as rational argument. Neutral tone negates important aspects.
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A throat punch is always an option if they can't settle down themselves...
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90% of the time, I (a male) am the one being told (correctly) to reign it in.
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It’s good, but at the same time, sometimes there’s a good reason to be angry about something
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In theory yes in practice it's usually just an attempt to shift the conversation onto the perceived failings of the "angry" party
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