Did they have to do that? No, absolutely not. They could have just told me how to do the thing and been on their way, but no - they actively looked for ways to bring joy into unexpected places of the experience, and that's impressive.
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If you *have fun* with your business, and look at it through a lens of "How do I let people have fun with me", then the whole thing becomes way more awesome, and you can see it peek through every little touch.
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Their instructional videos may be the sole reason why I chose them over squarespace/wiz/Wordpress
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Mackie's sound and audio products add humour to the product manuals.
#mackieThanks. Twitter will use this to make your timeline better. UndoUndo
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I'd extend that further to as many interactions as possible. Especially at work, w friends, family -- and strangers. People want to feel special. Help make them feel special and it'll make their day/week, it'll make you feel good, and them like you and want to be around you more
Thanks. Twitter will use this to make your timeline better. UndoUndo
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I feel this way about John Lovell and the Warrior Poet Society.
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