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Conversation

i feel like internet companies think im mad because they take a long time or there's delays/issues, but the ACTUAL infuriating thing is when their employees give me contradicting information and no ability to easily contact someone who knows what's going on @comcastcares

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we're tryin to get a line laid for faster internet. A guy came, said he needs to start doing a permitting process. we're like fine. weeks later we call comcast again, they're like "idk what's going on, we'll send out another guy"... who tells us exactly same thing. @comcastcares

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Andrew Ferguson

@AndrewFerguson

Replying to

Did you not get your

issues fixed?

1

Replying to

@AndrewFerguson

and

I did! But Ziply's internet service isn't good enough in our area, we have 3 people trying to use a slow line and it's awful.

7:25 AM · Dec 4, 2020

Andrew Ferguson

@AndrewFerguson

Replying to

and

On Fiber?

Ask Ziply Fiber

Replying to

Hello, We are happy to review your account and make sure you are on the fastest speed package for your area. Please DM us your account information so we can review. Thank you.

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