i feel like internet companies think im mad because they take a long time or there's delays/issues, but the ACTUAL infuriating thing is when their employees give me contradicting information and no ability to easily contact someone who knows what's going on @comcastcares
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we're tryin to get a line laid for faster internet. A guy came, said he needs to start doing a permitting process. we're like fine. weeks later we call comcast again, they're like "idk what's going on, we'll send out another guy"... who tells us exactly same thing. @comcastcares
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and then this just happened a THIRD TIME - we called AGAIN like 'what is going on? what's the status with the line laying?" and they just fucking send out another guy who tells us exactly the same thing. Their system feels like it's run by toddlers. @comcastcares
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How the hell can companies so big be so terrible at adequately conveying communication internally? I can't wait for a more competitive future where an actually good internet company comes along with good internal comms. @comcastcares
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i'd love to, but there's 2 options for my area right now. I just finished pulling horrible teeth with Ziply, we're now trying to get Comcast working because it's faster.
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Good evening. I'm sorry to hear you're having issues getting answers for your questions. Please DM me your full name and more details about what is going on so I can look into it. Thanks! -RR
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Am trying to drop Comcast oneself: Now checking 3rd tier players; Local legislated monopolies tend to get in the way, free market isn't.