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Aella_Girl's profile
Aella
Aella
Aella
Verified account
@Aella_Girl

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AellaVerified account

@Aella_Girl

whorelord http://aella.hns.to 

Austin
knowingless.com
Joined September 2012

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    Two-way (sending and receiving) short codes:

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    1. Aella‏Verified account @Aella_Girl 1 Dec 2020

      i feel like internet companies think im mad because they take a long time or there's delays/issues, but the ACTUAL infuriating thing is when their employees give me contradicting information and no ability to easily contact someone who knows what's going on @comcastcares

      3 replies 0 retweets 51 likes
      Show this thread
    2. Aella‏Verified account @Aella_Girl 1 Dec 2020

      we're tryin to get a line laid for faster internet. A guy came, said he needs to start doing a permitting process. we're like fine. weeks later we call comcast again, they're like "idk what's going on, we'll send out another guy"... who tells us exactly same thing. @comcastcares

      3 replies 0 retweets 11 likes
      Show this thread
    3. Aella‏Verified account @Aella_Girl 1 Dec 2020

      and then this just happened a THIRD TIME - we called AGAIN like 'what is going on? what's the status with the line laying?" and they just fucking send out another guy who tells us exactly the same thing. Their system feels like it's run by toddlers. @comcastcares

      1 reply 0 retweets 24 likes
      Show this thread
      Aella‏Verified account @Aella_Girl 1 Dec 2020

      How the hell can companies so big be so terrible at adequately conveying communication internally? I can't wait for a more competitive future where an actually good internet company comes along with good internal comms. @comcastcares

      4:13 PM - 1 Dec 2020
      • 27 Likes
      • Thought Mark_Alden Andrew Cutler Fifty, Foul, A Sly Drunk Giulio Rod Laurenz Kliezert TheScatMan
      17 replies 0 retweets 27 likes
        1. New conversation
        2. TrollColors‏ @TrollColors 1 Dec 2020
          Replying to @Aella_Girl

          Find different vendor.

          1 reply 0 retweets 0 likes
        3. Aella‏Verified account @Aella_Girl 1 Dec 2020
          Replying to @TrollColors

          i'd love to, but there's 2 options for my area right now. I just finished pulling horrible teeth with Ziply, we're now trying to get Comcast working because it's faster.

          2 replies 0 retweets 1 like
        4. Show replies
        1. New conversation
        2. J‏ @chopstickfury01 1 Dec 2020
          Replying to @Aella_Girl

          Comcast tends to just not follow up on things. It's one of those things where the guy comes out, checks off the call, and most of the time doesn't actually follow up with any info.

          1 reply 0 retweets 0 likes
        3. J‏ @chopstickfury01 1 Dec 2020
          Replying to @chopstickfury01 @Aella_Girl

          We had the fortune of the same guy for the second call and a supervisor coming out on the third try we asked for service to get it done.

          1 reply 0 retweets 0 likes
        4. Show replies
        1. New conversation
        2. Sebastian Sylvan‏ @ssylvan 1 Dec 2020
          Replying to @Aella_Girl

          Don't use Comcast unless you have literally no other choice. Check with wave and CenturyLink for seattle.

          1 reply 0 retweets 0 likes
        3. Aella‏Verified account @Aella_Girl 1 Dec 2020
          Replying to @ssylvan

          we're currently using our only other choice, which is very slow, we can't stream more than one thing at a time, and it randomly disconnects for 1-2 minutes around 30-40 times a day.

          3 replies 0 retweets 1 like
        4. Show replies
        1. New conversation
        2. Sam Sawyer‏ @SamSawyer14 1 Dec 2020
          Replying to @Aella_Girl

          Comcast is notorious for their absolutely wretched customer service. I once got my service shut off a day after paying my bill in full...and I guarantee there are millions of stories like mine

          1 reply 0 retweets 1 like
        3. Xfinity Support‏Verified account @XfinitySupport 1 Dec 2020
          Replying to @SamSawyer14

          Hello. That's certainly not the experience we want to provide. If you're currently in need of assistance, please DM. We're always happy to help. -AT

          1 reply 0 retweets 1 like
        4. Show replies
        1. This Tweet is unavailable.
        2. Xfinity Support‏Verified account @XfinitySupport 1 Dec 2020
          Replying to @APhobett

          Hello good afternoon thank you for reaching out to the Digital Care Team over social media, I hope all is well. How can I help you today?-JJ

          0 replies 0 retweets 0 likes
        3. End of conversation

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