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Aella_Girl's profile
Aella
Aella
Aella
Verified account
@Aella_Girl

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AellaVerified account

@Aella_Girl

whorelord http://aella.hns.to 

Austin
knowingless.com
Joined September 2012

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    1. Aella‏Verified account @Aella_Girl 1 Dec 2020

      i feel like internet companies think im mad because they take a long time or there's delays/issues, but the ACTUAL infuriating thing is when their employees give me contradicting information and no ability to easily contact someone who knows what's going on @comcastcares

      3 replies 0 retweets 51 likes
      Show this thread
      Aella‏Verified account @Aella_Girl 1 Dec 2020

      we're tryin to get a line laid for faster internet. A guy came, said he needs to start doing a permitting process. we're like fine. weeks later we call comcast again, they're like "idk what's going on, we'll send out another guy"... who tells us exactly same thing. @comcastcares

      4:13 PM - 1 Dec 2020
      • 11 Likes
      • Thought Fifty, Foul, A Sly Drunk Creese’s Withering Spoon acid shill Trocar Moth of Candle 0.005 Seconds To Freedom (30/300)
      3 replies 0 retweets 11 likes
        1. New conversation
        2. Aella‏Verified account @Aella_Girl 1 Dec 2020

          and then this just happened a THIRD TIME - we called AGAIN like 'what is going on? what's the status with the line laying?" and they just fucking send out another guy who tells us exactly the same thing. Their system feels like it's run by toddlers. @comcastcares

          1 reply 0 retweets 24 likes
          Show this thread
        3. Aella‏Verified account @Aella_Girl 1 Dec 2020

          How the hell can companies so big be so terrible at adequately conveying communication internally? I can't wait for a more competitive future where an actually good internet company comes along with good internal comms. @comcastcares

          17 replies 0 retweets 27 likes
          Show this thread
        4. End of conversation
        1. New conversation
        2. Scott Martin‏ @SMarti018 1 Dec 2020
          Replying to @Aella_Girl

          I am that guy who would come out to the home. And yes the call center reps have no idea what is going on within your state and cities permitting process. The reason it takes so long is because of the permits and utility marking. I assure you No amount of calling will speed it up.

          1 reply 0 retweets 0 likes
        3. Xfinity Support‏Verified account @XfinitySupport 1 Dec 2020
          Replying to @SMarti018

          Hi there! Thank you so much for your patience! I'm truly sorry for the inconvenience! Can you please DM me your full first and last name, service address, and your full account number, so I can look into this for you?-RK

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. New conversation
        2. Andrew Ferguson  🦬‏ @AndrewFerguson 3 Dec 2020
          Replying to @Aella_Girl

          Did you not get your @ZiplyFiber issues fixed?

          1 reply 0 retweets 0 likes
        3. Aella‏Verified account @Aella_Girl 3 Dec 2020
          Replying to @AndrewFerguson @ZiplyFiber

          I did! But Ziply's internet service isn't good enough in our area, we have 3 people trying to use a slow line and it's awful.

          2 replies 0 retweets 0 likes
        4. Show replies

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