a couple of anecdotes I like to use: waiting times. people often think that the problem with waiting times is that they’re too long. shorter waiting times *are* ~generally~ good, but they can often be costly, and often you can also “solve” it by making the wait less unpleasanthttps://twitter.com/visakanv/status/1326907047292628992 …
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I remember you saying in the blog post about sex work that making paying coins a competition among the men made it fun for them without having to work extra hard to eradicate the knowledge that there were other men, which seems like an example of doing this well.
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What are some examples?
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