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Replying to
Ideally you apologize when you think the pain you caused to another wasn't worth the benefit you got from it, and you'd like to communicate to them they can trust you not to do it again. But so much offense doesn't fall into that category and those offenders shouldn't apologize!
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Very often the pain you cause to other people is worth the benefit, and that is important to recognize and protect. Taxes, protests, mocking religion, are all examples of "good" offense - clearly we don't view causing pain as uniformly a bad thing!
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Replying to
people have mixed definitions of an apology it used to be about repentance, i.e. you agree it was a bad action and promise not to do it again in the future but instead it now also means "I sympathize" i sympathize, but I bear no fault is seen as a bad apology now
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