Blame the budget. IRS funding has been declining year by year. I remember when I used to be able to get a human on the phone relatively easily, and they’d walk me through any issues.
Now my small org has to hire lawyers for every little confusion.
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im gonna have a breakdown - i finally stopped procrastinating to try to make a payment to the irs, but i can't - the website keeps saying my identity can't be verified. i tried to call but there's no option for my problem and i can't get to a real person. idk what to do
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